Privacy Policy (GDPR)

Last updated:6/4/2025

Your privacy is important to us. This privacy policy explains what personal information we collect and how we use it when you interact with our RachatCollec site, particularly via our contact forms or by email.

1. Data Controller

The controller of personal data collected on this site is RachatCollec. You can contact us at the following email address: estimation@rachatcollec.ch

2. Personal Data Collected

We collect information that you voluntarily provide to us when you wish to contact us or obtain an estimate for your collectibles. This information may include:

• Last Name
• First Name
• Email address
• Phone number

This information is collected only when you send it to us directly by email or via a form that transmits this information to us by email.

3. Use of Your Personal Data

The personal information you provide is used exclusively for the purpose of:

• Responding to your inquiries or estimation requests.
• Communicating with you regarding your request.

Important: We do not store your personal data in a centralized database. It is kept solely in our email system for the time necessary to process your request.

4. Sharing Your Personal Data

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties.

6. Security of Your Data

We take the security of your information seriously and use reasonable measures to protect information received by email. However, no email transmission is entirely secure.

7. Your Rights Regarding Your Personal Data

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: You can request to view the information we hold about you.
• Right to rectification: You can request the correction of inaccurate or incomplete information.
• Right to erasure ('right to be forgotten'): You can request the deletion of your personal information from our systems (mainly our emails).
• Right to restriction of processing: You can request to limit the use of your data.
• Right to data portability: You can request to receive your data in a structured format (although limited in our case, as it is not stored in a DB).
• Right to object: You can object to the processing of your data for legitimate reasons.

To exercise these rights, please contact us at the email address indicated in section 1.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the site. We encourage you to periodically review this page to stay informed.

9. Contact

If you have any questions regarding this privacy policy, you may contact us at: estimation@rachatcollec.ch