Frequently Asked Questions

No. The automatic estimate is based on the information we receive from you and provides an offer based on our tool analysis. This initial offer is primarily intended to give you an idea and lay the groundwork for a discussion that will lead to a final buyback offer after a meticulous examination of your collection.

No. You can certainly send us photos and videos of your collections directly via the contact method that suits you best. If your files are large, we recommend using sites like GrosFichiers.com, which will allow you to generate a link containing all your files without size constraints. Our forms are primarily a tool intended to make the task easier for you but are not mandatory.

Yes. We can certainly assist in appraising your collections. We handle these requests on a case-by-case basis depending on the size of your collections and the estimated time required to perform a reliable and qualitative appraisal.

Yes. If you cannot find your items in our form lists, feel free to submit your request specifically, and we will study your collection in a personalized manner.

To legally protect you, we send you a purchase promise containing the list of all collectibles included in our buyback offer. Once the shipment is made, we ensure everything is in order and commit to making the payment within 24 hours of receiving your collection.

For small to medium collection buybacks, we cover shipping costs up to 11.50.- from Switzerland and up to 20.- from abroad. For substantial collections, we can cover the total shipping costs.

Yes, we examine each request on a case-by-case basis and cover shipping costs up to 20.- from abroad for small or medium collections and in full for substantial collections.